Celebrations International Travel Blog

Celebrations Travel Online: Convenience and Travel Pro Assistance Combined

Posted on: April 13, 2010

As a follow-up to my post on the use of professional travel agents, I’d like to talk about an innovation that my agency, Celebrations International Travel,  introduced last year.  I should stress that I think this, or any other online travel site, is best used when travelers have a good idea of what they want and are familiar with the destination and type of travel involved.  For all other trips, I highly recommend contacting a full-service, professional travel agency directly.

The Internet has become an indispensable tool for the majority of us, and I think it’s fair to say there’s no turning back now!  But a pet peeve I’ve always had about booking travel on the Internet is the lack of human interaction and contact.

Buying travel isn’t like buying a book or CD.  You can always return or have an item replaced, but if something happens to cause your hard-earned vacation plans to go sour, what then?  If it was booked through an online mega-agency, chances are you’ll have to call the customer service number on the Web site and speak to a rep who doesn’t know you or your travel plans, and could very well be reciting to you from a manual.

In an effort to improve the travel booking experience, Celebrations International Travel introduced Celebrations Travel Online, an automated booking site that allows travelers the flexibility and convenience of booking travel via the Internet, but with the added convenience and peace-of-mind that comes with the personalized service of a professional travel agent.

Agents are on hand to answer any questions prior to booking, and all bookings made via Celebrations Travel Online are serviced by an agent of Celebrations International Travel, our full-service agency.  We always contact the traveler to answer any questions, and to make sure they’ve received and understand their travel documents, procedures, and who to call if they need anything.  We think this combined automated booking and personal service gives travelers the best of both worlds:  modern technology and dedicated, personal service.

Celebrations International Travel...Celebrating Life Through Travel

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This is blog based on the experiences and interests of travel agency owners Adrienne and Agni Mitra. Through our blog entries, we will share our travel experience and expertise. We will also have other entries of interest to inspire your travels.

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